Senior Data Scientist, Product (Marketplace)

Product Data Science

Team

Location

Virtual, Ontario

Department

Data Science

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

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About the Data Science Team

The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems -- everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.

Jessie - Data Science
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Hear from
Jessie
Director, Product Data Science
Jessie

“Thumbtack offers abundant opportunities for learning and innovation while solving real-world challenges in collaboration with diverse teams."

Jessie

Director, Product Data Science

“Thumbtack offers abundant opportunities for learning and innovation while solving real-world challenges in collaboration with diverse teams."

Jessie

Director, Product Data Science

About the Role

Data Scientists at Thumbtack are empowered early on to leverage their critical thinking, interpersonal, and technical skills to make a positive impact on the company. Data Scientist embed with product teams to support new product feature launches, study the economics of our massive and dynamic marketplace, and help inform strategy. As a Data Scientist, you’ll be the person responsible for all the analytical needs of an entire team of engineers, designers, and product/marketing managers -- helping empower the team and Thumbtack more broadly to build the best product, as quickly as possible.

What you'll do

  • Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team
  • Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientist, and economists
  • Partner with product managers, engineers, etc. to help scope new features, e.g., scenario modeling for possible impact on key metrics, make recommendations on business logic of new features, etc.
  • Define and monitor key metrics; investigate changes in metrics and propose next steps
  • Develop topic area expertise, e.g., develop a deep understanding of how Thumbtack search works and interacts with other systems
  • Contribute to our team and company data culture through accessible data table design and maintenance
  • Collaborate with, mentor, and help recruit team members

In order to be successful, you must bring

  • 5+ years of experience in data science, analytics or economics
  • Experience managing stakeholders with competing priorities in areas such as Product Management, Design, Engineering and Marketing
  • Experience scoping, analyzing, and communicating results of experiments
  • Expert in SQL
  • Strong communication skills and ability to build strong relationships cross-functionally and with leadership
  • Bachelor’s, Master’s, or Doctoral degree in a technical area such as: Statistics, Engineering, Analytics, Math, Computer Science, Operations Research, Economics

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Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M
customers in past 12 months
85M+
projects started on Thumbtack
12M+
5-star reviews
$3.2B
valuation (as of June 2021)
Apply for this role

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,000.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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