Lead Data Scientist, Business Analytics
Business Analytics
Team
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Business Analytics Team
The Business Analytics team’s mission is to unlock strategic opportunities and enable Thumbtack to achieve its full business potential. To accomplish this mission, we focus on:
- Business performance: Metrics, dashboards, and forums that help us measure progress towards our goals and foster deep understanding of our business.
- Strategic insights: Analytics to uncover insights that will be game-changers for our business, and that inform company strategy and team execution.
- Telling Thumbtack’s story: Using metrics and data visualization to tell Thumbtack’s story to investors, board members, our team, and the world.
- Building a world-class team: hiring the best, and investing in coaching, learning, and team building.
We are a tight-knit group that is passionate about driving business impact through data science and analytics.
“My team helps create financial integrity and trust with internal and external stakeholders so that they can feel confident about Thumbtack’s financial performance.”
Abhinav
Lead Accountant
“My team helps create financial integrity and trust with internal and external stakeholders so that they can feel confident about Thumbtack’s financial performance.”
Abhinav
Lead Accountant
About the Role
As a Lead Data Scientist, you’ll drive insights and action across the breadth of the marketplace. You’ll be a steward of key company metrics and dashboards, and dive deep on analytical questions that are critical to Thumbtack’s success. You’ll partner with our leadership team to develop company strategy and goals, share performance updates with the Board, and work with teams across the business to drive actionable insights and business impact. This particular role will focus on marketplace conversion and monetization.
Your Responsibilities
- Define, monitor, and report on the key metrics that measure Thumbtack’s success
- Lead business performance analysis and reporting to inform leadership of emerging risks and opportunities
- Conduct deep dive analysis to answer key questions that are critical to Thumbtack’s future strategy
- Support and improve company revenue forecasting model, and forecasting/planning process
- Partner effectively with teams across the company, including Product, Engineering, Marketing, Operations, Finance, as well as Thumbtack’s leadership team
- Contribute to our team and company data culture through peer collaboration, training, coaching, and more
What you’ll need
If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.
- BA/BS degree, preferably in Economics, Business, Math, Statistics, or Computer Science
- 6+ years of experience in a highly analytical role, preferably in tech
- Proficiency using SQL amp; Python/R to analyze large data sets
- Exemplary analytical problem solving skills, including solid statistics foundation, strong business judgment, ability to navigate ambiguity, and the ability to identify and synthesize insights from analysis
- Ability to work with company executives to understand the company’s business needs and drive decisions
- Strong communicator, attentive listener, and compelling explainer
Bonus points if you have
- Experience working in a marketplace business
- Experience with revenue modeling amp; forecasting in a public company
Perks & Benefits
Supporting you at work and beyond
In addition to our virtual-first model, we offer:
Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.
$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.
All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).
$30,000 USD/CAD lifetime max reimbursement for family planning.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.
Perks & Benefits
Supporting you at work and beyond
In addition to our virtual-first model, we offer:
30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.
PHP 46,000.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
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HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.
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