Manager, Sales Compensation - Remote Canada Only

About the Growth Operations Team

Thumbtack’s Growth Operations team is a tight-knit group whose mission is to connect strategy to execution and enable our front-line go-to-market teams. We serve as the cross-functional bridge between Sales and revenue supporting functions such as Product, Marketing, Internal Tools, and Finance. We take ownership of process, tooling and end-to-end experience of go-to-market teams in acquiring and maintaining Thumbtack’s network of professionals.

Who are we? We are well-rounded operational leaders with advanced skill sets in consultative process improvement, robust analytical decision making, strategic thought leadership, implementing effective tooling strategy, and in leading world class project management.

About the Role

The Sr. Manager, Sales Compensation is a functional head and people-leader responsible for leading compensation strategy, design and administration for all go-to-market teams on a variable compensation plans. This role is responsible for driving operational efficiencies around planning and compensation administration while managing the timely and accurate roll-out and monthly payout of commissions and bonus plans. Also, applying rigorous analysis on ROI, payback, and performance management.

Your Responsibilities

• Manage a team of several direct reports on and off-shore, lead personal development efforts and build a positive team culture
• Develop and implement compensation plans that attract and retain great talent, drive the right behaviors, and align to the company’s strategic objectives
• Build Sales payback models and cost per sale analysis
• Manage the end-to-end sales crediting and commissions processing process to ensure accurate payments and internal compliance.
• Support the financial accrual process for monthly commission estimates
• Work with key business partners to implement processes, systems and tools to improve compensation administration, communication, and analysis
• Create monthly forecasts and related reporting to track sales performance and identify areas for improvement
• Enable effective quota setting with robust analysis and best practices
• Extensive cross-functional collaboration with Finance, People and Sales teams

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• 5+ years experience supporting sales teams in creating, designing, and operationalizing sales compensation plans
• 3+ Years managing direct reports
• BA/BS degree -- preferably in accounting, finance, or business-related field
• Strong knowledge of sales processes, segmentation, sales staff sizing, sales analysis, and reporting
• Proficiency using SQL, Incentive Comp Management software (ICM), Business Intelligence tools such as Tableau Software, and Google-suite
• Strong experience with Salesforce CRM managing projects and workflows
• Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
• Strong communicator with experience working across multiple levels of leadership
• Proven track record of delivering multiple projects, attention to detail and timelines

Bonus points if you have

• Experience implementing Incentive Compensation Management (ICM) software
• Experience in a marketplace business
• Experience with Jira or similar Project Management software

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

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