Manager, Sales Compensation - Remote Canada Only

Sales Operations

Team

Location

Virtual, Ontario

Department

Commercial Operations

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

An image of roofers working on a roofAn image of a family eating breakfast in their kitchen

About the Growth Operations Team

Thumbtack’s Growth Operations team is a tight-knit group whose mission is to connect strategy to execution and enable our front-line go-to-market teams. We serve as the cross-functional bridge between Sales and revenue supporting functions such as Product, Marketing, Internal Tools, and Finance. We take ownership of process, tooling and end-to-end experience of go-to-market teams in acquiring and maintaining Thumbtack’s network of professionals.

Who are we? We are well-rounded operational leaders with advanced skill sets in consultative process improvement, robust analytical decision making, strategic thought leadership, implementing effective tooling strategy, and in leading world class project management.

Al - Commercial Operations
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Director Quality
Al

“I love working at Thumbtack because I get to work with smart and motivated people who push me to do my best…It feels great to be part of a team that creates real impact every day.”

Al

Director Quality

“I love working at Thumbtack because I get to work with smart and motivated people who push me to do my best…It feels great to be part of a team that creates real impact every day.”

Al

Director Quality

About the Role

The Sr. Manager, Sales Compensation is a functional head and people-leader responsible for leading compensation strategy, design and administration for all go-to-market teams on a variable compensation plans. This role is responsible for driving operational efficiencies around planning and compensation administration while managing the timely and accurate roll-out and monthly payout of commissions and bonus plans. Also, applying rigorous analysis on ROI, payback, and performance management.

Your Responsibilities

  • Manage a team of several direct reports on and off-shore, lead personal development efforts and build a positive team culture
  • Develop and implement compensation plans that attract and retain great talent, drive the right behaviors, and align to the company’s strategic objectives
  • Build Sales payback models and cost per sale analysis
  • Manage the end-to-end sales crediting and commissions processing process to ensure accurate payments and internal compliance.
  • Support the financial accrual process for monthly commission estimates
  • Work with key business partners to implement processes, systems and tools to improve compensation administration, communication, and analysis
  • Create monthly forecasts and related reporting to track sales performance and identify areas for improvement
  • Enable effective quota setting with robust analysis and best practices
  • Extensive cross-functional collaboration with Finance, People and Sales teams

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 5+ years experience supporting sales teams in creating, designing, and operationalizing sales compensation plans
  • 3+ Years managing direct reports
  • BA/BS degree -- preferably in accounting, finance, or business-related field
  • Strong knowledge of sales processes, segmentation, sales staff sizing, sales analysis, and reporting
  • Proficiency using SQL, Incentive Comp Management software (ICM), Business Intelligence tools such as Tableau Software, and Google-suite
  • Strong experience with Salesforce CRM managing projects and workflows
  • Comfort with adapting and adjusting to multiple demands, shifting priorities, ambiguity, and rapid change
  • Strong communicator with experience working across multiple levels of leadership
  • Proven track record of delivering multiple projects, attention to detail and timelines

Bonus points if you have

  • Experience implementing Incentive Compensation Management (ICM) software
  • Experience in a marketplace business
  • Experience with Jira or similar Project Management software

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

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Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M
customers in past 12 months
85M+
projects started on Thumbtack
12M+
5-star reviews
$3.2B
valuation (as of June 2021)
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Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,000.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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