Senior Data Scientist, Business Analytics

Business Analytics

Team

Location

Virtual, Ontario

Department

Finance

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

An image of roofers working on a roofAn image of a family eating breakfast in their kitchen

About the Business Analytics Team

The Business Analytics team’s mission is to unlock strategic opportunities and enable Thumbtack to achieve its full business potential. To accomplish this mission, we focus on:

  • Business performance: Metrics, dashboards, and forums that help us measure progress towards our goals and foster deep understanding of our business.
  • Strategic insights: Analytics to uncover insights that will be game-changers for our business, and that inform company strategy and team execution.
  • Telling Thumbtack’s story: Using metrics and data visualization to tell Thumbtack’s story to investors, board members, our team, and the world.
  • Building a world-class team: hiring the best, and investing in coaching, learning, and team building.

We are a tight-knit group that is passionate about driving business impact through data science and analytics.

Abhinav - Finance
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Hear from
Abhinav
Lead Accountant
Abhinav

 “My team helps create financial integrity and trust with internal and external stakeholders so that they can feel confident about Thumbtack’s financial performance.”

Abhinav

Lead Accountant

 “My team helps create financial integrity and trust with internal and external stakeholders so that they can feel confident about Thumbtack’s financial performance.”

Abhinav

Lead Accountant

About the Role

As a data scientist on the business analytics team, you will work with the leadership team on a daily basis to unpack business performance and insights to influence decision making and long-term strategy. You will work across reporting and infra, monthly business performance readouts and quarterly board reporting, forecasting, and analytical deep-dives, all of which are relied heavily upon leaders to understand the current state of the business where it’s headed.

Responsibilities

  • Define, measure, and track the key metrics that measure Thumbtack’s success
  • Design and build key company data tables, dashboards, and insights tools that power decisions across the company, and evolve them as our product and business change
  • Conduct in-depth analyses to answer key questions that are critical to Thumbtack’s strategy
  • Support and improve company revenue forecasting model, and forecasting/planning process
  • Partner effectively with teams across the company, including Product, Engineering, Marketing, Operations, Finance, as well as Thumbtack’s leadership team
  • Contribute to our team and company data culture through peer collaboration, training, coaching, and more

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 5+ years of professional experience
  • Advanced command of SQL
  • Experience with data visualization tools
  • Ability to develop compelling written narratives to explain analyses and make recommendations
  • Exemplary analytical problem solving skills and business judgment; ability to ask the right questions, identify missing information and synthesize insights from data
  • Effective collaboration with cross-functional partners (product marketing, finance, etc.) to think through product strategy and execution questions

Bonus points if you have

  • Ability to utilize programming languages (R, Python etc…) in the context of data analysis
  • Familiarity with marketplace dynamics and challenges
  • Forecasting experience

Apply for this role

Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M
customers in past 12 months
85M+
projects started on Thumbtack
12M+
5-star reviews
$3.2B
valuation (as of June 2021)
Apply for this role

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,000.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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