Growth Marketing Senior Specialist, SEM

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Team

Location

Virtual, United States

Department

Marketing

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

An image of roofers working on a roofAn image of a family eating breakfast in their kitchen

About the Growth Marketing Team

We’re a team of digital marketers that create engaging campaigns across channels and we work closely with cross-functional partners (Brand, Product, Engineering, and Data Science) to drive growth on both sides of Thumbtack’s marketplace. We are nimble, and innovative and our team’s mission is to help customers solve their home care needs by discovering and using Thumbtack’s platform.

Sujani - Marketing
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Sujani
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Director, Growth Marketing
Sujani

"Thumbtack is a company with a very flat hierarchical structure. Anyone at any level can approach the leadership team with an idea."

Sujani

Director, Growth Marketing

"Thumbtack is a company with a very flat hierarchical structure. Anyone at any level can approach the leadership team with an idea."

Sujani

Director, Growth Marketing

About the Role

As Thumbtack strives to build a branded destination for home management services, we need to meet new customers where they are. The Growth Marketing, SEM Specialist will support Thumbtack’s efforts to capture customer demand for local services, while working with Analytics to calculate lifetime value targets, partnering with Engineering to build data pipelines that support bid automation and new tools for ad creation at scale, and collaborating with the larger Growth Marketing team to build effective full-funnel marketing programs.

Responsibilities

  • Execute amp; improve Thumbtack’s paid search strategy, identifying new opportunities for customer and pro growth
  • Manage, optimize, and grow the SEM program across Google and Microsoft, adhering to KPIs
  • Develop experimentation roadmap for ad copy, keywords, bidding and more
  • Partner with cross-functional data science, analytics, and engineering teams to build automation and scalable tools
  • Own the tracking, attribution, and measurement of performance metrics (iROAS, incrementality, lift, etc.) using a combination of in-house and third-party data

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 2-5 years experience in paid digital advertising, at least 2 years hands on keywboard SEM management with a proven track record of improving and scaling ad programs with specific conversion volume and efficiency goals
  • Demonstrated experience improving performance of SEM campaigns through testing, optimization, automation, and creative
  • Ability to manage relationships with a large portfolio of ad vendors and partners
  • Ability to define and execute on a 6-12 month roadmap with aggressive milestones
  • Strong data analytics skills (pivot tables, vlookups, basic modeling)

Bonus points if you have

  • Experience with mobile app acquisition (Google Universal App campaigns, Apple Search Ads)
  • Experience with Search Engine Optimization (SEO)
  • Experience with TROAS + LTV bidding
  • Experience with other digital marketing channels
  • Experience in a high growth tech company and/or two-sided marketplace app/company
  • Ability to thrive in ambiguity combined with big-picture thinking and exceptional problem solving skills

For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $99,000 - $121,000.

For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $89,100 - $108,900.

For candidates living in all other US locations, the expected salary range for this role is currently $84,600 - $103,400. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Apply for this role

Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M
customers in past 12 months
85M+
projects started on Thumbtack
12M+
5-star reviews
$3.2B
valuation (as of June 2021)
Apply for this role

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,000.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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