Engineering Manager, Marketplace

About the Marketplace team

At Thumbtack, the Marketplace team is responsible for building a world-class, two-sided marketplace where customers have delightful hiring experiences. We are also responsible for building a healthy ecosystem that maximizes marketplace value for customers and pros on our platform.

This includes enhancing the end-to-end search amp; hiring experience that enables millions of U.S. customers to find and hire professionals from a marketplace of more than 300,000 local businesses. This includes challenges like:

• Enabling customers to browse and discover the services we offer on Thumbtack.
• Enabling the customer to express their problem in everyday, conversational language via our search bar.
• Search query comprehension and problem scoping.
• Optimizing the algorithms that power how we rank professionals.
• Enabling customers to compare and select the most relevant pros for their job.
• Building personalized recommendations for customers based on their past interactions.
• Evolving and scaling the underlying infrastructure that powers the marketplace.

The marketplace team is organized into a set of smaller cross-functional product teams (pods) that own certain key problems and their underlying infrastructure. Each pod is typically composed of an engineering manager, a product manager, around 6-12 software engineers and cross functional partners like designers, applied scientists, data scientists etc. Each pod typically runs 20-30 experiments (A/B tests) per year, typically aimed at driving business metrics related to conversion or monetization.

About the Role

We are seeking an Engineering Manager for one of the cross-functional product teams (pods) within the larger marketplace team. You will partner with the Product Manager to help define technical & product strategy that include your team’s OKRs (Objectives & Key Results), and will be responsible for driving execution. You will also be responsible for coaching and managing engineers (backend, front end, iOS, Android) on a full-stack product team.

Given that the marketplace team drives a sizable portion of Thumbtack’s revenue growth, this is a high impact, high visibility role within the company. To be successful in this role, you will need to effectively collaborate with cross functional counterparts (product, design, applied science, data science etc.) across the company.​​

What you'll do

• Define and evolve the technical vision & strategy for your team.
• Effectively collaborate with cross functional counterparts (product design, applied science, data science) on strategy & execution.
• Drive team execution against team-specific OKRs.
• Lead and manage the team as a highly-competent technical leader (not just a people leader), who can help guide complex technical decisions.
• Hire, coach and manage full-stack engineers at all levels including Staff+ eng.
• Build and evolve a high performing culture of excellence on the team.
• Be accountable for maintaining and scaling the infrastructure owned by your team.
• Work closely with other engineering leaders to evolve and continually improve Thumbtack’s engineering culture in a high paced growth environment.

In order to be successful, you must bring

• 2+ years of experience in an engineering management role.
• 5+ years of experience building software at scale.
• Strong technical skills and is willing to be hands-on with code reviews, debugging, and systems design.
• Strong leadership, collaboration and communication skills.
• Experience shaping technical & product strategy in collaboration with cross functional counterparts (design, product, data science).
• Experience with decision making using A/B testing.
• Commitment to building inclusive teams and team culture.