Sr. Commercial Strategy Manager

Commercial Strategy

Team

Location

Virtual, United States

Department

Business Development

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

An image of roofers working on a roofAn image of a family eating breakfast in their kitchen

About the Commercial Strategy team

The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. In addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scale. The team goes where the problems are and are key to enabling future growth opportunities.

Joey - Partnerships Success Manager
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Partnerships Success Manager
Joey

I feel both totally supported and genuinely challenged, but my team also fosters a culture with values that truly resonate with who I am."

Joey

Partnerships Success Manager

I feel both totally supported and genuinely challenged, but my team also fosters a culture with values that truly resonate with who I am."

Joey

Partnerships Success Manager

About the Role

As Senior Commercial Strategy Manager, you will serve as a thought partner to leaders across the organization and lead critical, cross-functional initiatives that shape the company’s growth trajectory. You will drive strategic planning cycles, stand up 0-1 initiatives, and unblock & unlock operational scale across our most critical programs.

Like most marketplaces, Thumbtack serves two sides: customers and pros. What makes this role unique is that it sits within our Partnerships organization, a fast-growing and increasingly important part of our business. In addition to enabling growth for our core marketplace, you’ll drive valuable impact shaping go-to-market (GTM) strategy for B2B partnerships as well.

This is a fast-paced, fluid role in an organization scaling rapidly. Success in this role requires strong problem-solving capabilities, analytical horsepower, comfort operating in ambiguity, “bringing structure to chaos”, as we like to say. You’ll work closely with executives, product and engineering leaders, marketers, sales, finance, etc. so strong business acumen, communication, collaboration skills and the ability to push progress on multiple fronts are essential. This role requires a self-starter mindset and the ability to take ownership of complex, high-priority problems from day one.

What you'll do

  • Identify, prioritize and lead initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities change
  • Develop, test, and incubate new ideas (products and businesses)
  • Own ad hoc analysis and project work (e.g., board prep, planning, goal setting, competitive analysis, financial analyses)
  • Be the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress; this role is extremely cross-functional
  • Be a leader who can see around corners, foresee roadblocks, and proactively propose solutions to overcome them—with minimal guidance
  • Be dynamic, resourceful, and willing to advocate for your projects internally and externally–influencing without authority will be critical to success
  • Be a trusted advisor to the Director of Commercial Strategy, VP of Business Development, and Chief Commercial Officer

In order to be successful, you must bring

  • 5-7+ years in management consulting, investment banking, private equity, bizops, or strategy roles
  • A “super generalist” who is comfortable with ambiguity and building frameworks/plans to provide necessary structure
  • Ability to build analytical models and translate them into executive-level insights
  • Demonstrated ability to build strong cross functional relationships and influence leaders at all levels
  • Owner attitude and mentality that rolls up your sleeves to “Get Stuff Done”
  • Adept at influencing without authority and working with internal/external partners from all backgrounds
  • Growth mindset - you care about impact and going the extra mile

Expected salary ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $136,00 - $176,000.
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $122,400 - $158,400.
  • For candidates living in all other US locations, the expected salary range for this role is currently $115,600 - $149,600.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Apply for this role

Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M
customers in past 12 months
85M+
projects started on Thumbtack
12M+
5-star reviews
$3.2B
valuation (as of June 2021)
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Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,000.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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