Senior Data Scientist, Pro Expansion
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Data Science Team
The Data Science team empowers Thumbtack to use data to guide business decisions. We collaborate with partners across the company to solve the most analytically challenging problems -- everything from informing how we set prices across almost a thousand local services categories, to evaluating the impact of a new business model on company performance, to identifying early predictors of high-quality customers. We are a tight-knit, intellectually curious team that is committed to improving Thumbtack and improving each other.
“Thumbtack offers abundant opportunities for learning and innovation while solving real-world challenges in collaboration with diverse teams."
Jessie
Director, Product Data Science
“Thumbtack offers abundant opportunities for learning and innovation while solving real-world challenges in collaboration with diverse teams."
Jessie
Director, Product Data Science
About the Role
Data Scientists at Thumbtack are empowered to leverage their critical thinking, technical skills, and insights to help the company move quickly and confidently towards better products for our customers. Product Data Scientists embed with product teams to support feature launches, study the economics of our massive and dynamic marketplace, and develop insights that inform strategy. As a Data Scientist on the Pro team, you’ll work with engineers, designers, and product/marketing managers to understand our Pro user base and build features that help them grow and succeed on our platform. Your analytical insights will help empower the team and Thumbtack more broadly to build the best product, as quickly as possible.
What you'll do
- Propose and conduct quantitative research into key user behaviors, product flows, and business trends; based on analysis and in collaboration with cross-functional partners, identify potential new opportunities and next steps for the product team
- Design and analyze experiments and other tests for causal inference, in collaboration with engineers, applied scientists, and economists
- Partner with product managers, engineers, etc. to help prioritize and scope new features, e.g., scenario modeling for possible impact on key metrics, make recommendations on business logic of new features, etc.
- Define and monitor key metrics; investigate changes in metrics and propose next steps
- Develop topic area expertise in how our Pro customers use Thumbtack
- Contribute to our team and company data culture through accessible data table design and maintenance
In order to be successful, you must bring
- 4+ years of experience in data science, analytics or economics
- Experience scoping, analyzing, and communicating results of experiments
- Expertise in SQL
- Strong communication skills and ability to build strong relationships cross-functionally and with leadership
- Bachelor’s, Master’s, or Doctoral degree in a technical area such as: Statistics, Engineering, Analytics, Math, Computer Science, Operations Research, Economics
Perks & Benefits
Supporting you at work and beyond
In addition to our virtual-first model, we offer:
Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.
$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.
All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).
$30,000 USD/CAD lifetime max reimbursement for family planning.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.
Perks & Benefits
Supporting you at work and beyond
In addition to our virtual-first model, we offer:
30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.
PHP 46,000.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
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HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.
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