Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
Thumbtack’s Business Operations Program Management (BOPM) Team is the operating heartbeat of Thumbtack and the engine behind many of our most critical strategic initiatives. We operate at the intersection of strategy and execution, partnering closely with senior leaders to design and scale company operating processes and rhythms, align teams, and deliver meaningful outcomes. With a bird’s-eye view of the company and deep involvement in day-to-day execution, we bring clarity to complexity and structure to ambiguity.
We’re embedded across functions to help teams work smarter and move faster. Whether it’s designing operational frameworks, standing up new programs, or creating scalable systems that last - we’re here to make sure bold ideas don’t just get imagined, they get delivered.
“As a team that is embedded across all lines of business, we're able to influence, drive and elevate at every level. We're building a values-driven culture that makes Thumbtack a place where people want to be.”
Rachel
Senior Recruiter & '24 Values Award Winner
“As a team that is embedded across all lines of business, we're able to influence, drive and elevate at every level. We're building a values-driven culture that makes Thumbtack a place where people want to be.”
Rachel
Senior Recruiter & '24 Values Award Winner
We’re looking for a strategic operator and systems thinker to architect and run the operating heartbeat of Thumbtack. As Head of BOPM, you’ll define and manage our operating model, ensuring our rhythms, planning, and executive forums are simple, nimble, and effective. This role sits at the center of our cross-functional operating model, driving clarity and cohesion through company-wide processes, cascading communication, and strategic change initiatives. You’ll partner closely with senior leadership, helping Thumbtack stay aligned, agile, and focused during moments of growth, transformation, and innovation. If you thrive in zooming out to see the big picture, but can zoom in to get the details right, you’ll feel right at home in this role.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
Perks & Benefits
In addition to our virtual-first model, we offer:
Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.
$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.
All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).
$30,000 USD/CAD lifetime max reimbursement for family planning.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.
Perks & Benefits
In addition to our virtual-first model, we offer:
30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.
PHP 46,600.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.
Similar Roles