Senior Software Engineer, Developer Experience

Backend Software Engineering

Team

Location

Virtual, United States

Department

Engineering

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

An image of roofers working on a roofAn image of a family eating breakfast in their kitchen

About the Developer Experience Team

The Developer Experience (DX) team at Thumbtack is focused on making engineering fast, reliable, and delightful. We tackle hard problems collaboratively, grounded in strong values of ownership and transparency. As a DX team member, you’ll partner closely with engineers company-wide to identify pain points, design pragmatic solutions, and drive impactful improvements that elevate our entire engineering organization.

Michelle - Engineering
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Hear from
Michelle
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Senior Manager, Engineering
Michelle

 “Opinions from all across the organization are valued and listened to, and it’s easy and encouraged to get involved with a project you’re passionate about."

Michelle

Senior Manager, Engineering

 “Opinions from all across the organization are valued and listened to, and it’s easy and encouraged to get involved with a project you’re passionate about."

Michelle

Senior Manager, Engineering

The challenge

We’re tackling some of the most important and complex challenges in modern software development. We’re introducing GenAI tooling into a hybrid local/cloud development environment — balancing innovation with reliability and performance. We’re streamlining the designer–developer feedback loop to enable rapid prototyping and faster iteration. And we’re building the foundations for measuring developer productivity across diverse workflows, helping Thumbtack make smarter, faster engineering investments.

What you'll do

  • Own the realization of the company’s charter across key infrastructure components – build systems, CI/CD, test infra, observability and dev/test environments.
  • Optimize performance, improve usability and simplify configuration of developer workflows throughout the development pipeline to production.
  • Work closely with engineers across the entire organization – spanning iOS, Android, web and backend – to identify pain points and gaps in systems and tools, and iterate with them on delivering solutions.
  • Explore best-in-class and cutting-edge technologies in the industry, evaluate relevance to Thumbtack, and drive adoption of impactful technologies at the company.
  • Drive engineering projects to completion, with a tenacious focus on the developer impact of those projects. Prioritize tasks to deliver on goals with a sense of urgency.
  • Solve tough technical problems at any level of the stack, and be persistent in getting to the solution, whether it involves front-end, back-end, or infrastructure work.

In order to be successful, you must bring

  • Minimum of 4+ years of industry experience in software engineering.
  • You’re fluent in at least one major programming language and would be able to switch between multiple languages and frameworks. In our stack, we use Go, Scala, PHP, TypeScript, React, Next.js, Swift, and Kotlin for our web and mobile apps. Our developer tooling is in Go and Python.
  • You know what it means to write high quality, maintainable, testable, reliable and performant code, and you enjoy doing it.
  • You have experience working on a developer infrastructure team, taking on full or part-time developer experience roles, or have contributed to related open source projects.
  • You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
  • You care deeply about developer infrastructure, and have consistently made improvements to the developer ecosystem around you throughout your career.
  • You’re curious, you’re data-driven, you love to ask questions, you think critically about problems, and enjoy delivering value to your users and your teammates through your work.

Expected salary ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $200,900 - $259,900.
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $180,800 - $234,000.
  • For candidates living in all other US locations, the expected salary range for this role is currently $170,800 - $221,000.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Apply for this role

Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M
customers in past 12 months
85M+
projects started on Thumbtack
12M+
5-star reviews
$3.2B
valuation (as of June 2021)
Apply for this role

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,600.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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