Executive Assistant

Executive Assistant

Team

Location

Virtual, United States

Department

Executive

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

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About the Administrative Team

The Administrative Team is crucial for business efficiency, providing timely support to leadership, acting as the main point of contact for internal and external partners, offering strategic advice, and consistently finding innovative ways to advance the organization through outstanding coordination and collaboration.

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About the Role

As an Executive Assistant to senior leaders, you’ll serve as a strategic partner on both company-wide and team-level initiatives. In this highly visible role, you’ll work across the organization to help your leaders navigate complex priorities, optimize their time, and overcome organizational challenges. Your proactive support will empower them to lead more effectively and focus on the highest-impact opportunities for their teams and the business.

What you'll do

  • Provide comprehensive support to senior leaders, including strategic calendar management in Google Calendar (60%), travel and accommodation bookings (10%), monthly expense reporting (10%), and support for offsite events, meetings preparation, and strategic projects (20%).
  • Draft, route, and manage written and verbal communications with exceptional discretion and confidentiality across multiple platforms.
  • Coordinate with external parties and their executive staff on frequent/regular meetings.
  • Perform general administrative tasks such as taking detailed meeting notes and preparing relevant materials.
  • Partner with the Employee Experience (EX) Team to plan and execute team events.
  • Support budget tracking and reconciliation, including invoice management, expense submission/approvals, and resolution of AP/AR issues.

In order to be successful, you must bring

  • 2+ years of administrative or related experience, supporting multiple senior leaders simultaneously
  • Proven self-starter with a track record of independently driving complex projects to completion with minimal oversight
  • Highly detail-oriented with the ability to think strategically and offer thoughtful recommendations
  • Exceptional written and verbal communication skills
  • Proficient in Google applications (Docs, Sheets, Calendar, etc.)
  • Strong critical thinking and problem-solving abilities
  • Adaptable and diplomatic, with the judgment to navigate varying leadership styles and dynamic situations

Expected salary ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $68,000 - $88,000
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $61,200 - $79,000
  • For candidates living in all other US locations, the expected salary range for this role is currently $57,800 - $74,800

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

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Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M+
customers in past 12 months
90M+
projects started on Thumbtack
13M
5-star reviews
$3.2B
valuation (as of June 2021)
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Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,600.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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