Product Manager, New Hiring Experiences
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Product team
Our mission is to help homeowners and pros accomplish more. Our product team is small but mighty, and passionate about achieving that mission for our users. We partner with engineering, design, data science and all other product development and go-to-market functions to craft a marketplace that delivers business to our pros, while helping millions of customers get their projects done well each year.
“Helping homeowners take care of the places they live and helping pros make a living out of their skills are such fundamental and tangible problem spaces.”
Kyle
Product Manager
“Helping homeowners take care of the places they live and helping pros make a living out of their skills are such fundamental and tangible problem spaces.”
Kyle
Product Manager
About the Role
As a Product Manager within our New Hiring Experiences pillar, you’ll help shape and deliver innovative products and workflows that empower professionals on our platform to be set up for success to help serve the needs of homeowners. You’ll take ownership of high‑impact initiatives and drive them from concept to launch, ensuring they align with our broader product vision.
What you'll do
- Partner with engineers, designers, analysts, researchers, content designers, applied scientists and data scientists to ideate, prioritize and deliver solutions for our professionals and customers.
- Define and analyze key metrics to inform decision‑making and measure success.
- Conduct user research and experiments to scope and prioritize product initiatives.
- Coordinate within your team and among teams at Thumbtack to ensure understanding of and alignment around projects.
- Manage end‑to‑end execution, translating ambiguous opportunities into shipped features and iterating quickly based on feedback.
- Pioneer how we use AI/ML in both our products and our ways of working—driving exploration of emerging technologies and leading the charge in applying them responsibly to elevate our marketplace.
In order to be successful, you must bring
- 3-5 years of product management or equivalent experience, building web/mobile products in a fast‑paced environment.
- Strong product sense and deep empathy for small‑business professionals (B2B) - with experience building for two-sided marketplaces strongly preferred
- Ability to navigate ambiguity and adapt quickly, thoughtfully adjusting plans and priorities as new insights emerge.
- Analytical skills and comfort working with metrics and data to assess performance and inform priorities.
- Excellent collaboration and communication skills to work effectively across diverse teams.
- AI fluency and literacy: you stay current with AI/ML technologies, have experience working with AI features or tools, and are enthusiastic about applying them to solve user problems.
Expected salary ranges
- For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $161,500 - $209,000.
- For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $145,400 - $188,100.
- For candidates living in all other US locations, the expected salary range for this role is currently $137,300 - $177,700.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
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Perks & Benefits
Supporting you at work and beyond
In addition to our virtual-first model, we offer:
Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.
$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.
All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).
$30,000 USD/CAD lifetime max reimbursement for family planning.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.
Perks & Benefits
Supporting you at work and beyond
In addition to our virtual-first model, we offer:
30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.
PHP 46,600.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.
12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.
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HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.
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