Senior Partner Solutions Architect

Demand Sales

Team

Location

Virtual, United States

Department

Commercial Operations

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

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About the team

The Business Development & Commercial Programs team drives growth and strengthens the marketplace by cultivating strategic partnerships and guiding long-term planning. We collaborate with partners across key verticals to expand Thumbtack’s reach and unlock new customer value, while working closely with Product, Engineering, Marketing, Operations, and Finance to ensure alignment with company priorities. As the first Partner Solutions Architect on the Business Development team, you’ll establish how we bring technical expertise into partner conversations — enabling our BD leaders to close deals faster, remove integration blockers, and deepen partner relationships without diverting core Product and Engineering resources.

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Director Quality
Al

“I love working at Thumbtack because I get to work with smart and motivated people who push me to do my best…It feels great to be part of a team that creates real impact every day.”

Al

Director Quality

“I love working at Thumbtack because I get to work with smart and motivated people who push me to do my best…It feels great to be part of a team that creates real impact every day.”

Al

Director Quality

About the Role

The Partner Solutions Architect (Founding Role) will be a strategic, technical enabler for our Business Development team, responsible for unblocking and accelerating high-impact partnerships with large, complex organizations. You will support BD leaders in sourcing and closing deals by providing the technical depth needed to shape integration strategies, evaluate partner requirements, and design scalable solutions that enhance customer and pro experiences. Once partnerships are signed, you will help ensure integrations are set up for success, guiding partners through discovery, solution design, and early implementation while collaborating with Product and Engineering on roadmap alignment. In this foundational role, you will also build the playbooks, tools, and processes that define how Partner Solutions scales at Thumbtack, creating a repeatable model for enabling partners and driving long-term growth.

What you'll do

  • Act as the embedded technical expert within the Business Development team, providing solution design and integration expertise to accelerate and close strategic partnerships.
  • Support partner evaluation and deal structuring by assessing technical feasibility, integration requirements, and alignment with Thumbtack’s platform capabilities.
  • Lead technical discovery with partner teams to surface integration opportunities, identify blockers early, and propose scalable solutions that create mutual value.
  • Collaborate with Product and Engineering to ensure partner needs are understood, prioritized, and implemented in a way that advances Thumbtack’s strategic roadmap.
  • Develop and maintain solution playbooks, technical best practices, and integration frameworks to streamline future partner engagements.
  • Partner with BD and Partner Success teams to ensure integrations are healthy post-launch, driving adoption, customer impact, and long-term growth.
  • Build trusted relationships with senior technical and business leaders at partner organizations, positioning Thumbtack as a strategic and reliable partner.

In order to be successful, you must bring

  • 7+ years in solutions architecture, technical partnerships, sales engineering, or solution consulting, ideally within platform, marketplace, or SaaS environments.
  • Strong expertise in APIs, data integrations, and system design, with the ability to quickly understand partner platforms and map technical requirements to business value.
  • Proven ability to support deal cycles by serving as a trusted technical advisor in enterprise partnership discussions.
  • Demonstrated success in guiding external partners through integration design, technical onboarding, and long-term solution optimization.
  • Exceptional communication and influencing skills, with comfort engaging both technical stakeholders and senior business executives.
  • Entrepreneurial mindset with experience building new functions, processes, or playbooks from the ground up.

Expected salary ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $178,500 - $231,000.
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $160,650 - $207,900.
  • For candidates living in all other US locations, the expected salary range for this role is currently $151,725 - $196,350.

Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

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Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4M+
customers in past 12 months
90M+
projects started on Thumbtack
13M
5-star reviews
$3.2B
valuation (as of June 2021)

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Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$1,800 USD/CAD annual stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,600.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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