Senior Product Designer, Design Systems

Team

Location

Virtual, Ontario

Department

Design

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

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About the Design Team

We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful. We collaborate regularly through design critiques, work sessions, and presentations to inspire and influence the direction of the product and company as a whole.

Jaclyn - Design
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Product Design Manager
Jaclyn

“What I love most about the Thumbtack Design team is the mix of impactful work and career growth in a low-ego, supportive environment.”

Jaclyn

Product Design Manager

“What I love most about the Thumbtack Design team is the mix of impactful work and career growth in a low-ego, supportive environment.”

Jaclyn

Product Design Manager

About the role

This is a dedicated systems design role focused on the experience layer of our design system. You'll define how our system, Thumbprint, translates into real product experiences, owning the patterns, flows, component compositions, and documentation that enable every team to design and ship with consistency at scale. You'll work on a small team to evolve Thumbprint into a machine-readable, production-aligned system that accelerates product development from idea to prototype to shipped experience. The focus of this role is craft and usability: interaction quality, platform-native patterns, and the guidance that helps humans and agents apply our system across our various product experiences.

What you’ll do

  • Own the patterns, flows, and component compositions that power product experiences across iOS, Android, and web, ensuring consistency and quality at every layer
  • Design and ship reusable components with a high bar for craft, including well-defined states, variants, responsiveness, and interaction models
  • Define and maintain platform-native interaction patterns that make our product feel cohesive and intentional across surfaces
  • Evolve Thumbprint over time to keep pace with modern UI patterns, platform conventions, and the changing needs of our product
  • Create clear, opinionated documentation and usage guidance, including best practices, anti-patterns, and decision frameworks teams can act on
  • Enable teams to adopt and extend the design system through onboarding, critique, and hands-on partnership
  • Collaborate with technical partners to ensure Thumbprint works within AI-driven workflows, including Claude Code, Figma MCP, and our internal prototyping tools
  • In addition, work closely with Engineering partners to define, align, and maintain parity between design components in Figma and their coded implementation, ensuring a seamless design-to-development workflow and single source of truth
  • Contribute to the naming, taxonomy, and structure so Thumbprint is legible and usable by both people and AI tools

In order to be successful, you must bring

  • 6+ years of product design experience, with meaningful time owning or evolving a design system at a product company
  • Deep familiarity with platform conventions across iOS, Android, and web, including how great apps are structured and how that shapes interaction design
  • High craft bar for visual design and component work; you build components that are polished, production-ready, and designed to scale
  • Expert-level Figma skills, including component architecture, variables, tokens, and auto-layout
  • Comfortable working across the design-to-code workflow; you know your way around Storybook, design tokens, and GitHub, and can collaborate closely with engineers on implementation
  • Strong written communication skills; you write documentation that is clear, opinionated, and easy to act on
  • Active interest in how design systems evolve in AI-driven product development, including how system structure and documentation enable teams and tools to work more effectively
  • Deep knowledge of accessibility standards (WCAG AA) and a commitment to ensuring all components and patterns are inclusive and usable

Expected salary ranges

  • For candidates living in Ontario and British Columbia, the expected salary range for the role is currently $156,400 - $202,400
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Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4.5M+
customers in past 12 months
100M
projects started on Thumbtack
15M
5-star reviews
$3.2B
valuation (as of June 2021)

Scammers sometimes pose as Thumbtack recruiters or employees. Check out our blueprint on how to spot the fakes.

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Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$450 USD/CAD quarterly stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

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AI Tech Stack

Claude Enterprise (Claude.ai, Claude Code, Cowork, Claude Desktop, Ask Thumbtack), OpenAI Enterprise ChatGPT & Codex, Cursor, Gemini Enterprise, Granola, Coda AI, Zoom AI Companion, Linear, and more.
*Access varies based on location, team, and role.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,600.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

Green checkmark-style path icon with rounded stroke, used as a Thumbtack Careers branding graphic.
AI Tech Stack

Observe.AI, Forethought, Coda AI, Zoom AI Companion, Atlassian AI, and more.
*Access varies based on location, team, and role.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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