Executive Assistant III

Team

Location

Virtual, United States

Department

People

Job Type

Full Time

Thumbtack helps millions of people confidently care for their homes.

Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance, and bigger improvements. We help homeowners know projects to do, when to do them, and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.

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About the Executive Assistant Team

The Executive Assistant team at Thumbtack partners closely with senior leaders to help drive focus, execution, and business impact at scale. We operate at the center of critical initiatives — leading with strong judgment, seamless coordination, and proactive problem solving to keep teams moving forward. As an AI-forward company, we’re also redefining modern executive support by leveraging AI tools and automation to create smarter, faster, and more scalable ways of working.

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Senior Recruiter & '24 Values Award Winner
Rachel

As a team that is embedded across all lines of business, we're able to influence, drive and elevate at every level. We're building a values-driven culture that makes Thumbtack a place where people want to be.”

Rachel

Senior Recruiter & '24 Values Award Winner

As a team that is embedded across all lines of business, we're able to influence, drive and elevate at every level. We're building a values-driven culture that makes Thumbtack a place where people want to be.”

Rachel

Senior Recruiter & '24 Values Award Winner

About the role

The Executive Assistant III is a strategic business partner on both team-level and company-wide business operations who directly supports senior executives. In this role, you’ll customarily and regularly exercise a high degree of discretion and independent judgment on matters of significance, managing complex priorities, leading high-impact projects, and handling sensitive matters with discretion. You will operate only under general supervision and make independent decisions, recommendations, and prioritization calls on behalf of senior executives. You’ll partner closely with executives to improve workflows, drive cross-functional coordination, and help leaders stay focused on the most important business priorities. You’ll help shape how modern executive operations evolve at an AI-forward company by leveraging AI tools, automation, and scalable systems to create smarter, faster ways of working. Your work will directly enable leaders and teams to operate more effectively and maximize their impact.

What you’ll do

  • Act as a strategic thought partner to senior executives to manage priorities, optimize workflows, and improve day-to-day operating effectiveness
  • Strategically prioritize executive time, complex calendars, travel, meetings, operating rhythms, and exercising independent judgment on matters of significance to align with business priorities and strategic goals
  • Own and lead high-priority and confidential projects requiring cross-functional coordination, strong judgment, and independent execution
  • Build, manage, and improve systems, workflows, and AI-enabled processes that increase efficiency, scalability, and executive productivity
  • Develop executive communications, presentations, briefing materials, and meeting content for leadership forums, planning cycles, and board-related activities
  • Drive key deliverables, action items, and deadlines across leadership reviews, offsites, and operational planning processes to ensure strong follow-through and readiness
  • Oversee executive-level budgets and operational reporting while exercising judgment to identify risks, resolve issues, and recommend cost optimization and process improvements
  • Build trusted relationships across teams and act on behalf of senior executives as a key liaison for internal and external stakeholders, ensuring clear communication and alignment

In order to be successful, you must bring

  • 5+ years of Executive Assistant or administrative experience, ideally supporting senior leaders or executives in fast-paced technology environments
  • Experience supporting technical organizations such as Product, Engineering, or Marketing teams, with an understanding of how these organizations operate
  • Strong project and operations management skills, with the ability to navigate ambiguity, balance competing priorities, and drive execution independently
  • Proven ability to build or improve processes, systems, workflows, or operating mechanisms that increase team effectiveness and scalability
  • Excellent written and verbal communication skills, including experience preparing executive-level communications, presentations, and briefing materials
  • Strong organizational skills, attention to detail, business judgment, and discretion when handling sensitive or confidential information
  • Experience managing budgets, vendor coordination, or operational reporting with accuracy and accountability
  • Hands-on experience using AI tools such as ChatGPT, Claude, Gemini, Notion AI, or similar technologies to improve productivity, automate repetitive work, and enhance operational execution

Expected salary ranges

  • For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $126,700 - $163,900.
  • For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $113,900 - $147,400.
  • For candidates living in all other US locations, the expected salary range for this role is currently $108,000 - $139,700.
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Thumbtack by the numbers

$600B+
opportunity in Thumbtack’s market home services
4.5M+
customers in past 12 months
100M
projects started on Thumbtack
15M
5-star reviews
$3.2B
valuation (as of June 2021)

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may be modified or assigned at any time based on business needs.

Thumbtack uses AI tools to support our resume screening process. However, our Recruiting team’s expertise and judgment guide hiring decisions.

Scammers sometimes pose as Thumbtack recruiters or employees. Check out our blueprint on how to spot the fakes.


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Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

Recharge with PTO, in addition to 20 company-wide holidays each year, including a week-long end-of-year shutdown.

Remote work stipend and reimbursements

$1,000 USD/$1,400 CAD annual stipend for professional development, self care, office set-up and more. We also provide cell phone and Wi-Fi reimbursements.

Support for parents and caregivers

All parents receive up to 12 weeks of paid parental leave, and birthing parents receive 8 additional weeks, for a total of 20 weeks of 100% paid parental leave (US & CAN).

Family formation benefits

$30,000 USD/CAD lifetime max reimbursement for family planning.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Thumbtack Bucks

$450 USD/CAD quarterly stipend to book a pro on Thumbtack for virtual or in-person services — anything from home care services to planning a child’s birthday party and beyond.

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AI Tech Stack

Claude Enterprise (Claude.ai, Claude Code, Cowork, Claude Desktop, Ask Thumbtack), OpenAI Enterprise ChatGPT & Codex, Cursor, Gemini Enterprise, Granola, Coda AI, Zoom AI Companion, Linear, and more.
*Access varies based on location, team, and role.

An image of employees working on a team building exercise at a recent Thumbtack eventAn image of employees doing yoga together

Perks & Benefits

Supporting you at work and beyond

In addition to our virtual-first model, we offer:

Paid time off

30 days of PTO (pro-rated based on start date), including a week-long, end-of-year shutdown and a 15% night shift differential.

Remote work stipend and internet allowance

PHP 46,600.00 annual stipend to use for professional development, self care, office set-up and more. We also provide PHP 1,500/month internet allowance.

Mental health and financial coaching

12 coaching sessions and 12 therapy sessions for yourself and your dependents. We also offer one-on-one financial guidance from a financial wellness provider.

Inclusive healthcare

HMO coverage includes yourself and up to three of your dependents (two at no cost). We also cover common-law and same-sex domestic partners.

Green checkmark-style path icon with rounded stroke, used as a Thumbtack Careers branding graphic.
AI Tech Stack

Observe.AI, Forethought, Coda AI, Zoom AI Companion, Atlassian AI, and more.
*Access varies based on location, team, and role.

An image of employees embracing after a team building exerciseAn image of employees at a recent Thumbtack event

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